Telegram Integration
Telegram, with over 1 billion monthly active users, is one of the fastest-growing messaging platforms globally. Afzina Chatbot enhances Telegram Business Bots by turning them into intelligent assistants. This means every customer inquiry—whether typed or spoken—receives an immediate, brand-specific response. Businesses gain a 24/7 support system that reduces manual effort while ensuring consistent and accurate communication.
WhatsApp Business Integration
WhatsApp is the world’s largest messaging app with ~3 billion monthly active users, making it the primary communication tool for businesses in many regions. Afzina Chatbot transforms WhatsApp Business into a complete customer assistant, handling both text and voice inputs while leveraging your knowledge base for accuracy. This allows businesses to meet customer expectations for fast, professional service while streamlining operations behind the scenes.
Instagram Business Integration
Instagram has more than 2 billion monthly active users, with 90% of them following at least one business account. Afzina Chatbot gives businesses a powerful assistant inside Instagram, covering DMs, story interactions, and public comments. By supporting both text and voice input, Afzina Chatbot ensures that customers engaging through Instagram receive fast, consistent, and personalized responses, strengthening brand reputation and improving conversion potential
TikTok Business Integration
TikTok, with 1.5+ billion monthly active users, has become a vital platform for brand growth, especially among younger demographics. Afzina Chatbot equips businesses with tools to automate TikTok engagement and manage campaigns from the same dashboard as their messaging platforms. By unifying publishing and customer response, Afzina Chatbot helps brands maintain an active presence and capitalize on TikTok’s fast-moving trends without adding operational complexity.
aboutAfzina chatbot at a glance
The Afzina Chatbot unifies customer communications across Telegram, WhatsApp Business, Instagram, and TikTok into one smart dashboard. It provides instant text replies, seamless voice note handling, knowledge-driven answers, and automation for both support and marketing. TikTok integration adds auto-response and content publishing
Our Features are designed to help you standout
Intelligent Text Replies
Using advanced NLP, Afzina Chatbot generates text replies that feel human, accurate, and personalized. Whether a customer asks a detailed question or uses casual language, the assistant adapts seamlessly.
Voice AI Understanding
Many customers prefer sending voice messages instead of typing. Afzina Chatbot supports this behavior across Telegram, WhatsApp, and Instagram by transcribing and interpreting audio instantly. This feature makes customer engagement more natural and inclusive while ensuring fast, accurate replies.
High-Speed Knowledge Retrieval
Afzina Chatbot’s AI knowledge engine ensures that customers never wait for answers. It quickly locates the right information, even from extensive document sets, and adapts the reply to the context of the question. This feature is available across Telegram, WhatsApp, and Instagram
Advanced Auto Respond
By covering private and public interactions, Afzina Chatbot guarantees that every customer feels acknowledged. This feature is focused on TikTok and Instagram, enabling businesses to automate high-volume inquiries while keeping engagement aligned with brand identity.
Access to a combined ecosystem of 7.5+ billion monthly users
Faster, more reliable engagement through automation
Voice + text support ensuring inclusive communication
Unified dashboard reducing manual workload and complexity
Increased conversions and stronger customer satisfaction
Smarter marketing with campaign scheduling and automation
The business values Afzina brings to you
Is Artificial Intelligence accessible to businesses of all sizes
Yes, AI solutions are becoming increasingly accessible to businesses .

